Built for participants who need physical support: massive living areas, huge bedrooms, and a private fully-accessible bathroom for every room. A truly magnificent home.
Free, no-obligation — tell us your needs and we'll confirm availability and arrange a visit or callback.
You'll speak with our real Participant Liaison team
A Participant Liaison Officer will call you back shortly. Prefer to talk now? Call (02) 4988 7878.
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A quick look at who we are — and your right to choose the provider that's right for you.
Bayswater House is a brand-new, fully accessible SIL home in Townsville, purpose-designed for participants who require physical support. It features massive separate living areas and huge bedrooms — each with its own fully-accessible bathroom for maximum privacy and independence.
With three rooms available in a just-listed home, it's a rare opportunity to settle into a magnificent, modern home close to everything you need.
Founded in 2010 by two doctors — Drs Richard Brown & Erin O'Neill — who lived the support experience first-hand before opening a single home.
Our unique Helpdesk means decisions are made with a supervisor or manager any time — no "leave a message" when support is needed right now.
99.97% medication-delivery accuracy and 99.0% of appointments attended — backed by data, not guesswork.
We match on support needs, location and lifestyle, and keep families in the loop with transparent reporting.
Call or send the form about Bayswater.
We talk funding and arrange a visit.
We confirm the fit and align supports to your goals.
Settle in with 24/7 support from day one.
Three rooms are open in this brand-new, fully accessible Townsville home. Speak to a Participant Liaison Officer today to check availability and arrange a visit — no pressure, no obligation.
Or email hello@prospect-hill.com.au
Trusted by participants & families
Direct feedback gathered through our independent NDIS audit.
"Highest praise for Prospect Hill. Couldn't have picked a better provider."
"Gold standard in SIL living."
"Staff genuinely listen to my needs. No issue with messages being passed on, and they adapt to changing needs."
"They really know how to support complex needs — and they do it with heart."